In an effort to improve banking experiences and streamline and simplify digital banking, Dashen Bank has released an upgraded version of its mobile app that is tailored especially for companies and its many clients worldwide. The Super App, a state-of-the-art, integrated banking solution and the first of its type in Ethiopia’s banking sector, was revealed last Tuesday at a ceremony held at the Sheraton Addis Hotel. This new platform has many features that are geared towards client satisfaction, speed, and dependability.
Speaking during the recent launch, Dashen Bank CEO Asfaw Alemu characterised the app—available on the Google Play Store, iOS, and other mobile stores—as a multifunctional, one-stop shop that is intended to provide power (value) to the Bank’s clients. “This new platform has many features that are geared towards client pleasure, speed, and dependability.In order to fulfil our aim of being genuinely customer-centric, Dashen Bank is thrilled to introduce the Dashen Bank Super App,” he stated.
He went on to state that the bank is dedicated to helping Ethiopian businesses by offering creative, technological, and client-focused solutions. “In our continuous attempts to use technology to improve client happiness and speed up our banking procedures, this app update represents a major turning point. Our corporate clients can now handle their accounts more effectively and with confidence because of strong security measures and an intuitive interface,” Asfaw confirmed. Additionally, he stated, “As our tagline boldly states, we are moving our digital banking services ‘one step ahead’ with the Dashen Bank Super App. We are still dedicated to working with strategic partners to provide cutting-edge, dependable, and modern digital banking products.
He went on to state that the bank is dedicated to helping Ethiopian businesses by offering creative, technological, and client-focused solutions. “In our continuous attempts to use technology to improve client happiness and speed up our banking procedures, this app update represents a major turning point. Our corporate clients can now handle their accounts more effectively and with confidence because of strong security measures and an intuitive interface,” Asfaw confirmed. Additionally, he stated, “As our tagline boldly states, we are moving our digital banking services ‘one step ahead’ with the Dashen Bank Super App. We are still dedicated to working with strategic partners to provide cutting-edge, dependable, and modern digital banking products.
The National Bank of Ethiopia’s (NBE) vice governor, Solomon Desta, commended the Dashen app and recommended that other banks conform to global norms. In order to compete with foreign banks, which we are about to permit to operate in Ethiopia, local banks will need to make investments in money, technology, and expertise.We are happy to see that the new Dashen app released today can be used as a model for financial services inclusion,” he stated.
The Dashen Super App sets a new benchmark for digital banking. With its sleek interface and robust functionality, the app seamlessly integrates every aspect of personal and business banking into one intuitive platform.
All-in-One Banking: Dashen Super App allows comprehensive features like accessing multiple accounts, transfer funds within and between banks instantly, access credit services based on transaction history, and manage finances—all in one place.
AI-Powered Seamless Onboarding: The Dashen Super App features an AI-powered self-onboarding process that verifies customer identity and performs a liveness check to bridge a gap in the Bank’s customer data, ensuring accurate and up-to-date information.
Empowering Every User
Interest Free Banking: The new Super App offers customerswith not only conventional banking services but also a range of Sharia-compliant interest-free banking options.
Budget Management: The Super App also introduces an innovative “Budget” feature, empowering customers to take control of their finances. By tracking their spending across different categories, customers can gain valuable insights into their financial habits and make informed decisions.
Merchant App: Another new service offered by the Super App is “Three Click Shopping,” which allows customers to quickly and easily purchase various products and services with just three clicks. The Dashen Bank Super App enables businesses to sell their products on the app, in the same way from global marketplaces like Amazon and Alibaba. The Super App allows customers to make seamless purchases directly from their accounts. It also provides a convenient option for customers to get virtual cards, eliminating the need for physical cards and offering enhanced security. With the Super App, customers can easily make payments and transfer money using convenient QR code technology.
By integrating numerous applications, the Super App offers a comprehensive suite of services, enabling customers to conduct various transactions and access multiple features within a single platform. The Super App incorporates a diverse range of third-party applications, enabling users to book flights, access entertainment services such as local movie streaming and DStv subscriptions, and utilize a multitude of other services within the platform.
The Super App also features an innovative service called “Chat Banking,” which is offered for the first time in Ethiopianbanking industry. This service allows customers to quickly transfer money using text messages through various social media platforms. To utilize this service, both the sender and the recipient must have an account on the Dashan Super App.
The Dashen Super App will introduce a phased approach, with the second phase offering customers the ability to access micro loans directly through the app, based on their transaction history.
Moreover, a savings feature, enabling customers to allocate a portion of their deposits to a designated savings account with a competitive interest rate will also be introduced.
As a pioneer in introducing various innovative banking technologies, Dashen Bank has once again set a new standard with the launch of its Super App. This App introduces numerous new services to the banking industry, enabling the bank to provide more modern and efficient services.