Ethiopia represents offshore corporations in outsourcing, bringing around fifty million dollars annually.
The Ethiopian Outsourcing Association reports that domestic (non-export) software and service income reached fifty million dollars annually.
Over 15,000 people are employed by Ethiopian businesses in the outsourcing sector.
In order to discuss the critical role that the outsourcing sector plays in producing foreign exchange and jobs, as well as the industry’s capacity to overcome significant obstacles and succeed, stakeholders convened at the Hyatt Regency Hotel in Addis Ababa today.
According to the association’s president, Wondesson Zewde, his group hopes to see a billion dollars invested in the industry over the course of the next six years, along with the creation of 500,000 new employment. In order to achieve this, he wishes to see business-to-business talks and consultations between foreign and domestic organisations.
He went on to explain that the industry can advance human capital, create new technologies, and boost the economy.
“The primary responsibility we have is to train the necessary personnel and provide them with the necessary abilities to carry out the strategy, which necessitates a significant number of international companies working in tandem with domestic enterprises. “
The speaker said, “Investing in human capital, building a solid IT infrastructure, and cultivating a business-friendly environment may help a nation attract outsourcing corporations from around the globe.”
who participated in the conversation Muferihat Kamil Ahmed ,minister of Labour and Skills Development, stated that while the industry is off to a strong start, more work needs to be done and that collaboration between the government, businesses, unions, and educational institutions is required.
“We have to emulate the best practices of nations or companies that have successfully outsourced. Observing their experiences will help us apply these ideas to our work in Ethiopia.” She stated.
In his parting words, State Minister of Labour and Skills Nigusu Tilahun said,”despite our delayed start, we may still begin today with a strong sense of purpose and energy.
In order to attract international investment, Ethiopia should adopt this strategy, which emphasises human development, upgrades its technological infrastructure, and fosters a business-friendly atmosphere.”